Dear Valued Customer,

Thank you for your continued support of Friends Store.

We are committed to protecting your personal and financial information. Please take a moment to review the following anti-fraud advisory to help safeguard yourself from scams:

🔒 We Will Never: Contact you by phone or text to request your financial account details or credit card information under any circumstances.

⚠️ Be Aware of

the Following Fraud Risks:

✅ Stay Alert

If you receive a call or message claiming to be from Friends Store and asking for personal or financial details — do not respond.

Please hang up immediately and verify the request via our official contact channels:

📱 WhatsApp Number：+852 9602 3385

✅ Watch for Suspicious Calls

Scammers may spoof caller IDs to impersonate banks, companies, or government agencies.

⚠️ Do not follow their instructions or disclose any information.

✅ Be Cautious with Unknown Links

Do not click on suspicious links or accept invitations from unknown senders.

These may contain malware or lead to phishing websites impersonating Friends Store.

🎭 Common Scam Tactics Include:

1. Duplicate Order Scam 
   Claims that you’ve accidentally placed a duplicate order and prompts you to share account details to cancel or receive a refund.
   
   
2. Fake Installment Plan Error
   Claims that your payment installment setup is incorrect and asks you to re-enter online banking or use an ATM.
   
   
3. Fake Customer Service Calls
   Impersonates customer service, falsely reporting account issues and requesting your personal details for "verification" or "restoration."
   
   
4. False Prize / Promotion Claims
   Claims you’ve won a prize or special offer but asks for handling fees or your personal data.
   
   
5. Fake Websites or Apps
   Fraudsters may create imitation Friends Store websites or apps to steal your login or payment information.

🛡️ How to Protect Yourself:

• Change your passwords regularly and use strong, mixed-character passwords.
• Enable two-factor authentication wherever possible.
• Avoid entering sensitive data on shared or public computers.
• Always verify the source before providing any personal or financial details.
• Share fraud prevention tips with your family to raise awareness.

If you encounter any suspicious activity, please contact our customer service team immediately:

📞 +852 9602 3385

Thank you again for your trust and continued support.​

Friends Store