About Us
Our Story
Friends Store – Your Office Companion,Rooted in Kowloon Bay for over 20 years, Friends Store has grown from a humble stationery shop into Hong Kong’s leading expert in comprehensive office lifestyle solutions.
We provide comprehensive support to corporate clients in the area, delivering all-in-one solutions for office needs including stationery, cleaning products, and pantry essentials.
As e-commerce flourished, Friends Store took the initiative to embrace digital transformation — launching our online shop and streamlining logistics and inventory systems — bringing our trusted service to offices across every part of Hong Kong.
At Friends Store, we believe that true friendship means mutual support. That’s why we select only quality goods, maintain honest pricing, and listen wholeheartedly to every customer.
In the future, Friends Store is committed to expanding our product offerings while championing sustainable packaging and community engagement — bringing greater efficiency, environmental responsibility, and warmth to everyday office life.
Milestones Timeline
The Growth Journey of Friends Store
Founded “上班之友” as a stationery shop serving the Kowloon Bay industrial and commercial district, building a strong reputation through same-day delivery service.
Secured our first batch of cross-district corporate clients, expanding delivery coverage to Kwun Tong, Tsim Sha Tsui, and Tsuen Wan.
Expanded product lines to include cleaning and pantry supplies, pioneering a one-stop office procurement model.
Established our own logistics fleet and warehouse system, improving inventory turnover efficiency by 30%.
Officially rebranded as "Friends Store" and launched our first B2B e-commerce platform, with online orders accounting for 20% of total sales in the initial phase.
Joined HKTVmall and other major e-commerce platforms, expanding our customer base to the residential market with delivery coverage across Hong Kong.
During the COVID-19 pandemic, launched “contactless express delivery” and small-quantity packaging services, ensuring stable supply of hygiene products and maintaining high customer satisfaction.
Fully launched our ESG initiative: introduced cardboard recycling and reusable packaging materials, reducing packaging waste by 2 tonnes annually.
Launched “Friends Store Pet ” online store, expanding our business into pet food and everyday lifestyle products.